Frequently Asked Question
- WHAT ARE THE SHIPPING CHARGES?
- Shipping is free all over India.
- WHEN WILL I RECEIVE MY ORDER?
- Order will be delivered within 2-7 business days.
- HOW ARE TAXES CALCULATED FOR MY ORDER?
- Our prices are “What You See Is What You Pay”, that means all the prices are inclusive of applicable taxes.
- DO YOU PROVIDE CUSTOMIZATION?
- No, Currently customizing your product is not available.
- DO YOU MAKE PLUS SIZES?
- Yes, we do provide plus sizes. You can refer to size chart provided under each product for details.
- HOW CAN I KNOW THE STATUS OF MY PRODUCT?
- You can get the status of your product from “Track Your Orders” option provided at the top of the website.
- WHAT HAPPENS IF MY MONEY IS DEDUCTED FOR AN UNSUCCESSFUL ORDER?
- We are sorry for the inconvenience caused. You should receive the refund within 7-10 business days. If not received within the mentioned timelines, kindly mail us at [email protected].
- I CANCELLED MY ORDER. WHEN WILL I RECEIVE MY REFUND?
- For all cancellations, we will initiate the refund to your original payment source within 24 hours of receiving the cancellation request. Typical timelines for your payment source to reflect the refund in your account is within 7-10 business days. Kindly follow up directly with the source once we have processed the refund.
- IS IT POSSIBLE TO CHANGE SHIPPING ADDRESS AFTER THE ORDER HAS BEEN PLACED?
- Yes, In case of modifications, kindly mail us at [email protected] within 2 hours of placing the order.
- WHERE CAN I FIND CARE INSTRUCTIONS FOR THE PRODUCT?
- Each product page comes with a “Description” tab just below the product photo, you can find all the information related to the product there.